By making a purchase from us, you agree to the terms outlined in this Return and Refund Policy. These guidelines are designed to ensure that you are fully informed about our return and refund procedures.
This policy applies to customers located in India.
15-Day Return Policy
We offer a 15-day return period. This means you have 15 days from the date you receive your item to request a return.
To be eligible for a return, your item must:
- Be unused and unworn
- Have all original tags attached
- Be in the original packaging
- Be in the same condition as when you received it
- Include a receipt or proof of purchase
How to Start a Return
To initiate a return, please contact us via email.
Once your return request is approved, we will send you:
- A return shipping label
- Instructions on how and where to send your item
Please note that items returned without prior authorization will not be accepted.
Return Label
Customers will receive a downloadable/printable return label in the following cases:
- Defective products – Download/Print return label
- Customer remorse (change of mind) – Download/Print return label
Return Time Limit
Customers have up to 30 days to return a product after the return request is approved.
Return Conditions
We accept returns only for products that are:
- New
- Unused
- In original condition
Restocking Fee
There is no restocking fee for any returns.
Return Shipping Costs
- Defective or damaged products: No return shipping cost
- Customer remorse (change of mind): No return shipping cost
Damaged, Defective, or Incorrect Items
Please inspect your order immediately after receiving it.
If your item is:
- Defective
- Damaged
- Incorrect
Please contact us by email as soon as possible so we can evaluate the issue and resolve it promptly.
The time it takes for a replacement or resolution may vary depending on your location.
Exchanges
We only replace items if they are:
- Defective
- Damaged
- Incorrect
- Wrong size or type
If you need an exchange, please contact us via the email address listed on our store’s website.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved or rejected.
If approved, your refund will be processed to your original payment method. Please note that it may take some time for your bank or credit card provider to process and post the refund.