This Privacy Policy describes how electromall.in (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, any information about an identifiable individual is referred to as “Personal Information.”
Below is more information about what we collect and why.
Device Information
Purpose of collection:
To load the website correctly for you and perform analytics on website usage to improve our services.
Source of collection:
Automatically collected when you access the Site through cookies, log files, web beacons, tags, or pixels.
Disclosure for business purposes:
Shared with our ecommerce platform and service providers.
Personal Information collected may include:
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Web browser version
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IP address
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Time zone
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Cookie data
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Pages or products viewed
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Search terms
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Interaction with the website
Order Information
Purpose of collection:
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Process your payments
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Arrange shipping and delivery
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Provide invoices and order confirmations
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Communicate with you regarding your order
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Screen orders for potential risk or fraud
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Provide product updates, offers, and marketing communications (if permitted)
Source of collection:
Collected directly from you.
Personal Information collected may include:
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Name
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Billing address
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Shipping address
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Payment information
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Email address
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Phone number
Customer Support Information
Purpose of collection:
To provide customer service and respond to your inquiries.
Source of collection:
Collected directly from you when you contact us.
Personal Information collected may include:
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Name
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Email address
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Phone number
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Order information
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Any information you provide in your message
Minors
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us so we can delete the information.
Targeted Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you.
You can opt out of targeted advertising through the following services:
You can also opt out of some targeted advertising by visiting the Digital Advertising Alliance:
Using Personal Information
We use your Personal Information to:
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Provide and operate our services
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Offer products for sale
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Process payments
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Ship and deliver orders
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Communicate with customers
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Prevent fraud and maintain security
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Improve our website and services
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Send marketing or promotional communications (where permitted)
Lawful Basis (GDPR)
If you are located in the European Economic Area (EEA), we process your personal information under the following lawful bases:
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Your consent
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Performance of a contract
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Compliance with legal obligations
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Protection of vital interests
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Public interest tasks
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Legitimate business interests
Data Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you request that we delete this information.
Automated Decision-Making
We may use automated systems to help prevent fraud and protect our business.
Examples include:
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Temporary blocking of IP addresses with repeated failed transactions
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Temporary blocking of credit cards linked to suspicious activity
These measures help protect customers and prevent fraudulent purchases.
Selling Personal Information
We do not sell your Personal Information to third parties.
However, we may share information with service providers that help operate our website, process payments, deliver orders, or provide analytics.
Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Correct or update your personal information
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Request deletion of your personal information
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Transfer your data to another service
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Object to certain types of data processing
To exercise any of these rights, please contact us using the contact information provided above.
Cookies
A cookie is a small file downloaded to your device when you visit a website.
We use cookies to:
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Improve website functionality
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Remember your preferences
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Analyze website traffic
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Personalize your browsing experience
You can disable cookies through your browser settings if you prefer.
Do Not Track
Please note that there is currently no consistent industry standard for responding to “Do Not Track” browser signals. Therefore, we do not change our data collection practices when we detect such signals.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations.
Any updates will be posted on this page.
Complaints
If you have any concerns about how we handle your personal information, please contact us first.
If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.